CONTACT US

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    21 thoughts on “CONTACT US”

    • Steve Drake

      I just got around to (needing) to using my Versa Cutter for the first time and it doesn't work. I connected and reconnected each (simple?) connector on the unit and came to surmise that the 4pin connector (of which only two pins are used), has the two pin receivers at the 6 & 9 "oclock" positions (12 & 3 are "open), while the male end of the power cord has the two pins (white & black) clocked at the 3 & 6 oclock positions respectively...

      Which wire should go in which position & how do you get the pins out of the connector without tearing something up?

      BTW, it looks as if this unit may have had a previous owner who had experienced the same problem because the two screws that provide the "pinch" at the connector are different with one being too big to properly screw in...

      What gives with that?

      If I have to send the unit back I will not accept an exchange! When I buy something "new," I shouldn't have to repair it before I ever use it!!!

      Reply
    • johnK

      when is the versa bend going to be available, i think it will do what i want, what are you shooting for a price point?

      Reply
    • Doug Pascoe

      I ordered two EVOLUTION HVLP PAINT GUNS. I received both guns only to find one of the had been dropped at Eastwood shipping department. Returned the bad gun was told I would recieve the money to ship the junk back. It has been over a month and so far NO MONEY. Have contacted this outfit several times still no money.

      Reply
    • mike

      Steve im right there with you buddy, I got the cutter, and used it about 5 times and the thing is a pos..now it hasn't worked in like a yr...I keep emailing these fools and Im still waiting to get this resolved..
      And doug I bought the evol;ution and had problems from day 1 with it..when I went to straight air out of the gun I would get paint..it's just a big bulky POS..like everything else they sell...junk..

      Reply
    • Ken

      Metal Protect question.

      If this is sprayed on front brake rotors to prevent them from rusting, can the car be driven without wiping away this spray from the rotor contact surface?

      Reply
      • MattM

        Hi Ken,

        It can be sprayed on to the surface for a car sitting and it will keep the rotors from flash rusting, but once you drive the car the first few stops will wear the metal protect off of the rotor.

        Reply
    • Ricardo

      solvent that is used in the youtube video for product Gator Guard II Truck Bed Liner Kit Item # 10129Z Brand: Gator Guard. thanks

      Reply
    • Gary Dunaway

      Restoring a 75 Duster, my question is the fresh air intake cowl area do I remove the panel make repairs, reassreassemble than paint. How do I get the paint inside the cowl without over loading the top side? Thanks for the forum. Gary

      Reply
    • Paul Prosser

      Is there someone in South Australia/ Australia that sells your buffing wheels/ compound for buffing aluminum truck tanks.

      Reply
    • Makeeta

      Hi,
      I need to accept and respond to a shipping quote, but i have no idea how. I've already tried calling customer support and the number doesn't work. Any help would be appreciated.

      Reply
      • MattM

        Please try sending an email if our 800-number isn't working for you. When calling just remember the time difference if not in the US. Our email is: orderhelp@eastwood.com

        Reply
    • Est Phil

      I'm wanting to use your internal ceramic exhaust coating on my existing motorcycle exhaust pipes. How do I clean the inside of the pipes so that the coating will adhere properly?

      Reply
      • MattM

        We'd advise spray our aerosol injected cleaner through the pipes and then you could use a rag on a rod or stick to push through and get any of the major carbon buildup out of the pipes. The coating is pretty tough and will stick to most anything, just obviously not a heavy carbon buildup. Hope that helps!

        Reply
    • ishardy

      Hi! My motorcycle is full wrap with decal/designs. I want to protect my decals. Can I use the clear coat Plasti-Dip on my bike? Will it make my bike more glossy/shiny? Thanks!

      Reply
      • MattM

        Hi, Yes you can use the clear to protect them, but remember that if the decals/wrap aren't securely attached anywhere the dip could start to lift the decals.

        Reply
    • Robert

      I have been trying numerous times over the last few months to receive a catalog. Can someone please help me?

      Reply
      • MattM

        Shoot an email to orderhelp@eastwood.com and they should be able to get you sorted. Sorry for the inconvenience!

        Reply
    • Danny Boatner

      The polyester contour primer that Tetz suggested, sucks, will never try it again!!!!!!!!

      Reply
      • MattM

        I'm sorry to hear that! Feel free to shoot our tech team an email with your experiences on what happened and we can look into it! techelp@eastwood.com

        Reply
    • George

      Many thanks to Ed in Customer Service for his quick resolution to a faulty MIG gun. He had me back in service within two days with a new gun. I have no complaints with Eastwood's equipment and guarantee.

      Thanks again, Ed!

      Reply

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