Dual Voltage HotCoat Powder Coat Elite Kit

Dual Voltage HotCoat Powder Coat Elite Kit

Product Review (submitted on April 23, 2012):

I received gun and products and once everything was set up in the shop and ready to go I find out there is no power to the gun at all. Also, powder leaked out of the top of the powder cup once air was applied. Called tech support and find out the gun needs to be replaced (right out of the box). Was there any quality control or testing at all done before it was sold to me ?? I have heard great reviews and poor reviews both about this product.

So I sent the gun back and it has been 13 days since they have even thought about sending a replacement. Called customer service (on Monday) and she says it will be handled at the end of the week. In my opinion this was terrible customer service. I have loved other Eastwood products in the past but this just feel this was a bad deal so far. Hope im proven wrong once the gun arrives and I start coating...