Eastwood MIG175 and Versa Cut Plasma Cutter Kit

Eastwood MIG175 and Versa Cut Plasma Cutter Kit

Product Review (submitted on September 29, 2012):

I had to replace the first welder and cutter due to both units were damaged before placed in packaging. Second welder works great. Had to return the second cutter as it was a dead unit. The third cutter arrived and worked great for about a dozen saddle cuts on some pipe for fencing and stopped creating an arc. Tech support was great along with customer service until the thrird cutter went out. They stated due to warranty policy they could only credit me for the cutter as they could not sent a forth unit out on warranty. I was willing to work this out with patience but Eastwood dropped the ball on this on. They said if I still wanted the cutter I could purchase another one at the regular price that would be approx $50 more that with the combo.
I have done business with EASTWOOD for years and am surprised at this policy. I feel violated.