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Hand Air and Power Tool Sale

Warranties


  • Eastwood Welders, Plasma Cutters and Rotisserie include a 3-year warranty
  • Eastwood Air Compressors, Welding Helmets and select HVLP Paint Equipment include a 2-year warranty
  • Eastwood Tools and Fairmount Tools include a 1-year warranty
  • Eastwood Paints and Chemicals include 90-day warranty
  • Rockwood Tools include 90-day warranty
  • Warranty refunds and exchanges require proof of purchase, either directly from Eastwood or an authorized reseller of Eastwood merchandise
  • Other name-brand merchandise sold by Eastwood is subject to the warranty provided by the manufacturer

Returns

We care about your DIY automotive projects and want you to be 100% satisfied with our products. That’s how we’ve done business since 1978.

Before returning any item, please contact our Customer Solutions or Tech Advisors at (800) 343-9353 who can help you diagnose performance issues.

Unless otherwise noted, all products carry a 90-day 100% Satisfaction Guarantee. If, within 90 days of receipt, you are dissatisfied with a purchase from Eastwood, you may return or exchange for any reason.

  • Contact Customer Solutions at 800.343.9353 or orderhelp@eastwood.com to arrange your return. All returns must have a RMA number.
  • Returns with receipt may also be handled in any Eastwood Automotive Tools Store.
  • Hazardous materials being returned may be subject to a hazardous transportation fee.
  • Refunds are for the value of the product only.
  • Warranty refunds and exchanges require proof of purchase, either directly from Eastwood or an authorized reseller of Eastwood merchandise
  • Other name-brand merchandise sold by Eastwood is subject to the warranty provided by the manufacturer

Limitations and Exclusions

To help protect our customers and make sure every return or exchange is dealt with fairly this policy is subject to a few important conditions:

  • Equipment that, in our opinion, has been abused or misused will not be eligible for refund or replacement, even within the warranty period.
  • All returns for exchange or refund must be complete, with all parts and accessories.
  • Proof of purchase is required.
  • Shipping and handling charges are nonrefundable.
  • Valid for all items purchased from Eastwood and authorized distributors of Eastwood tools and supplies. All purchases from an unapproved third party are subject to the policies of the third party.
  • Single items that ship via truck freight (not normal ground delivery services such as Fedex, UPS or USPS) must be inspected before accepting delivery and are generally neither refundable nor returnable. Repair parts will be provided during warranty period. Buyer bears the cost of return shipping and may incur as much as a 25% restocking fee. (If purchased at Eastwood Automotive Tools Stores, the unit may be returned to the store within the warranty period of the manufacturer only.)